Terms and Conditions

Terms and Conditions

1. GENERAL TERMS AND CONDITIONS

1.1 General

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

1.2 Warranty Disclaimer and Limitation of Liability

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. Optica Life Accessories Limited does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Optica Life Accessories Limited does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Optica Life Accessories Limited shall not be liable for any special or consequential damages that may result from the use of, or the inability to use, the materials on this site or the performance of the products.

1.3 Notice

Optica Life Accessories Limited may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Optica Life Accessories Limited.

1.4 Law and Jurisdiction

Your use of this site shall be governed in all respects by the laws of the New Zealand. Any cause of action or claim you may have with respect to the site (including the purchase of Optica Life Accessories Limited products) must be commenced within one (1) year after the claim or cause of action arises.

1.5 Third-Party Links

In an attempt to provide increased value to our visitors, Optica Life Accessories Limited may link to sites operated by third parties. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Optica Life Accessories Limited seeks to protect the integrity of its web site and the links placed upon it, and therefore invites any feedback on its own website, as well as on sites it links to (including if a specific link does not work).

1.6 Health warnings

Please read carefully instructions and all health warnings on product labels and notices before use.

 

2. PRIVACY POLICY

2.1 We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your first name and last name, e-mail address, delivery and billing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

2.2 If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive e-mails from us, please let us know by sending an email at orders@opticaaccessories.com.

2.3 Like many web sites, we may use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We may also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

2.4 We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

2.5 We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into PayPal databases to be only accessed as stated above.

2.6 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except for the sharing of information with website hosting partners and other parties who assist us in operating our website, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety.

2.7 In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

2.8 If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

By using our site, you consent to our privacy policy.

B.9 At any point in time, you have a right to access, modify, rectify or cancel your personal data.

3. SALES TERMS AND CONDITIONS

3.1 General

These sales terms and conditions apply to all orders made on our website. Optica Life Accessories Limited reserves its right to adapt or modify the sales terms and conditions at any point in time, with immediate effect on the orders made from the date of change.

3.2 Products availability

Our offers for products and prices are valid as long as they are displayed on the website.

This website is defined for end-customers. Consequently, in order to maintain the long-term quality of our offer to end-customers, Optica Life Accessories Limited has determined for each order a cap in the number of units of products which can be purchased.

3.3 Order validation and electronic signature

Every purchase order click-signed by you constitutes an irrevocable commitment, which can be modified only pursuant to the terms and conditions set out herein. Clicking, along with the identity checks and the protection of messages, is equivalent to an electronic signature. This electronic signature has the same value in-between parties as a hand-written signature.

3.4 Prices

Optica Life Accessories Limited reserves its right to modify its prices at any time, but undertakes that the prices applied will be those in effect at the time of your order, except in cases of typographical errors.

In the event that an Optica Life Accessories Limited product is mistakenly listed at an incorrect price, Optica Life Accessories Limited reserves the right to refuse or cancel any orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Optica Life Accessories Limited shall issue a credit to your credit card account in the amount of the incorrect price.

3.5 Means of payment and security

Payment can be made by credit card; payment is carried out via the secured banking networks of our partners; your banking information does not transit via the PARA'KITO™ website. Your credit card data are encrypted under SSL (Secure Socket Layer) protocol and do not transit openly on the web. Payment is effected directly with the bank. Optica Life Accessories Limited does in no event have access to your credit card data and does not retain them on its server. This explains why we ask for your credit card data for each new order on our website.

Your order is registered and validated as soon as payment is accepted by the bank.

However, Optica Life Accessories Limited reserves its right to refuse to deliver to a customer, in case he or she would not have fully settled a previous order, or with whom a payment claim would be in process.

3.6 Delivery terms and conditions

Optica Life Accessories Limited sells its products out of their Christchurch warehouse, with the transportation costs and risks being borne by the purchaser. Products will be delivered at the delivery address indicated by you as part of the order filling.

Shipment times will vary depending on your location and the mode of shipment selected by you.

Shipment times indicated on the website are averages. Duties may be levied on the purchaser by the customs authorities of the country of delivery.

If the packaging is damaged, torn or opened at the time of delivery, please check the condition of the products. If they have been damaged, you must refuse delivery or make an ad hoc reservation on the delivery confirmation slip (delivery refused: opened or damaged).

Additionally, you should check that the packaged delivered to you corresponds to your purchase order before signing the delivery confirmation slip. You should make handwritten signed reservations if there are anomalies (damaged product, …). This check will be deemed satisfactory, if the purchaser or a person authorised by the purchaser has signed the delivery confirmation slip.

3.7 Responsibility

Optica Life Accessories Limited cannot be held responsible for delays in or the non-execution of the contract in cases of force majeure, including notably partial or general strike of postal services and/or transporters.

The selection and purchase of a product or service are under the customer’s sole responsibility, who will have checked for himself that the product can be freely imported in the country of delivery. Optica Life Accessories Limited cannot be held responsible in case the importation of the products is rejected by the authorities or is subject to duties.

Optica Life Accessories Limited’s responsibility is limited to non-conform or defective products.

3.8 Claims, product returns

You must check the conformity of the goods at the time of delivery before signing the delivery confirmation slip. You must make handwritten signed reservations on the delivery confirmation slip in case of any anomaly (damaged product, damage in transit, production defect,…).

This check will be deemed satisfactory, if the purchaser or a person authorised by the purchaser has signed the delivery confirmation slip. Lastly, if the package is returned to us for any of the following reasons: incorrect address, unclaimed after the expiry of the claiming period, or rejected by the consignee at the time of delivery, the costs of forwarding back to us will be at the expense of the customer.

3.9 Contact procedures

Please call our FREEPHONE 0508 96 33 33 to speak to an Optica Life Accessories Limited representative, or email orders@opticaaccessories.com.  

Please refer to the order number, date of purchase, product bought, your email address and shipping address.

3.10 Currency

For customers accessing the website in Australia, all prices are in Australian dollars (AUD) and transactions are billed in Australian dollars. For all other customers, prices are stated in New Zealand dollars (NZD) and transactions are billed in New Zealand dollars.

3.11

Optica Life Accessories Ltd is a New Zealand business operating from our premises located in Christchurch, New Zealand.

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